Instore Services

Computers Plus is the local leader in computer and technology support and solutions.  We offer reliable, affordable service by trained professionals.  Since 1997 Computers Plus has served tens of thousands of customers. We gratefully and enthusiastically open our doors to you!  You'll know you've come to the right place.


Our local computer shop features a fully equipped state of the art computer repair facility and a selection of products that we have tested and used ourselves. We can also order almost any computer part, cable and accessory to meet the requirements of any type of repair.  Our staff are all real technicians who can give you the right advice on repairs, upgrades, networking, and more. You'll never be misguided by a non-technical salesperson again!

 

 

In-Store Services

Computer Diagnostics

We can perform advanced diagnostics on your machine to help pinpoint the problem and minimize computer repair times (Charges may apply).


Virus - Spyware - Malware Removal

We can safely and completely remove a virus from your computer. We have a complete line of virus removal tools along with the technical expertise to make sure your computer is virus free.


Hardware repair & Replacement

Weather you have a Super Server for your business or, and old home machine the kids use for games, we can repair it quickly and efficiently.


Computer Upgrades

Is that old computer too slow for your new software? The Computer Store can help! Bring in your old machine and get a free upgrade evaluation. We'll recommend the right parts to speed up your machine, and will install them too.


Software Installation

Need a hand installing your new software and configuring it properly? We can install any piece of software you can supply, including DOS, Windows 9x, 2K, XP, Vista, Win 7, Linux, MacOS and anything else.


Peripheral Installation

Need a hand installing your new peripheral devices? We can install your printer, scanner, digital camera, Webcam, Ipod, Zune and just about whatever device you can supply.


Software Installation

Need a hand installing your new peripheral devices? We can install your printer, scanner, digital camera, Webcam, Ipod, Zune and just about whatever device you can supply.

 

 

Added benefits of our in-store service include:
  • We have a team of highly skilled certified technicians performing all service
  • We give each repair the personal attention it deserves
  • We provide a unique and personalized service that retail chains can't offer
  • We are the original creators of our repair process
  • We take the time to get the job done right the first time

 

 

What to expect:

All of our in-store service is performed on a first come, first fixed basis. You may drop off your PC at any time during our working hours. Once we receive your computer, we will do an initial evaluation or diagnostic based on information provided by you and will prepare an estimate Once the estimate is prepared we will contact you and provide you with the estimate along with any options or suggestions we may have.


Once we have your approval, we then perform the needed work. As a convenience to you, we also take the time to download/install all available service packs and security updates for your operating system. We also clean the inside of your machine and will advise you of any other problems or suggestions we have to make your machine run at top performance. When all repairs are complete, we will contact you so you can come pick it up or we can arrange delivery.


What to bring:

Usually the only thing you need to bring to us is the actual computer (or tower, or CPU, as it is sometimes called). If your are bringing in a notebook, please bring the power cord as these are not all standardized. There is no need to bring monitors, keyboards, mice, printers, or cabling, unless you are actually experiencing problems with those devices. If you are experiencing problems with an external device such as a printer or disk drive, make sure you bring the power supply cable, and any cables used to connect the unit to your computer.


If you need your operating system reinstalled or are having trouble with a device attached to your computer, we need you to bring your software disks and license keys to streamline the repair process. Also, make sure that you know what your user names and passwords are before you bring us your computer, especially if you’re having problems connecting to the internet and we need to test your connection.


What will it cost:

All systems which require us to diagnose a problem require a minimum 1 hour labor charge. The current per-hour rate is $65/hr, however we make it a point to price our work on a set rate as opposed to an hourly rate (depending on the work to be performed and severity of infection, if applicable). Your computer may spend several hours or more on the bench depending on the extent of the repairs needed, but we only charge for the time we actually spend paying attention to your individual machine, not how long it actually sits on the workbench.


How long will it take:

Typical repairs take 1-2 business days, but might take longer if we are extremely busy or if your computer needs parts that we do not have in stock. You will be informed prior to any additional work needing to be completed.


Computer Priority Service

Got a deadline to meet? Your business machine is not working? From time to time, certain situations require special attention. We offer priority service to customers who have special needs or use their computers to run their business (Additional charges apply).




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